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Updated to New Version of NinjaTrader, Now it Won't Open??

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    Updated to New Version of NinjaTrader, Now it Won't Open??

    Hello, please see attached error message after installing new version. Please help!

    Thank You,
    Mr.Emini Click image for larger version

Name:	Ninja Error.jpg
Views:	117
Size:	13.5 KB
ID:	1331152

    #2
    Hello Mr.Emini,


    Thank you for posting on the NinjaTrader forums.


    Please write into our support team with your Log and Trace files at clientservices@ninjatrader[dot].com. Instructions on how to send these files below:
    1. Press the "Windows Key + E" on your keyboard to open the Windows File Explorer.
    2. Go to Documents/NinjaTrader
    3. Left-click on the "log" folder to highlight it.
    4. Right-click and select "Compress to ZIP file"
    5. Repeat steps 3 and 4 with the "trace" folder
    6. Send these .zip files as attachments to your email response.


    Thank you in advance!

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