Interactive Brokers retiring required version of TWS

[NinjaTrader_StefanR]

Hello Support,

Can you pls tell me when the NT Web site will be updated with a link to download NT's supported
version of TWS (Traders Workstation).

The web page I'm referring to is at

https://support.ninjatrader.com/s/article/Connecting-to-Your-Interactive-Brokers-Account?language=en_US&_gl=1*qcxjlp*_gcl_au*MTMzMzA0NjMwNS4xNzM5ODkzNTEz

I would want to test it a bit before the March 20 deadline.

Thank you

Hello rayko,

Thank you for your post.

The connection guide on the website has been updated with the link to download the currently supported version of TWS. Please let us know if you have any additional questions!

Thank you for using NinjaTrader.

[ntwong]

Hi NT Support,

I am a HK user with IB and NT, I have been waiting for NT to make the release supporting the latest ibgateway for few months because IB disable the Never Lock Trader Workstation option for HK-users.

To meet Compliance requirements, users with an IB-HK account will not be able to disable the TWS 30-minute session timeout.

"Never Lock Trader Workstation" Setting

Note: For IBHK API users, it is commended to use IB Gateway instead of TWS. It is because all IBHK users cannot choose “Never Lock Trader Workstation” in TWS – Global Configuration – Lock and Exit. If there is inactivity, TWS will be locked and there will be API disconnection.

https://www.interactivebrokers.com/c...tws-config-api

Without the "Never Lock Trader Workstation" option, the TWS will locked at most every 30 mins, that's why using ibgateway to submit api orders is the only option for us. Also, submit api orders via ibgateway is definitely better than TWS, if it is really necessary for NT to stop supporting one of them, why don't NT keep supporting ibgateway? This is specifically design for user for this purpose.

Please advise what can I do now? I patiently wait for NT to make the promised update in the past few months and I cannot use TWS to replace ibgateway now.

[Mirasol]

Hello NT Support,

this is really ridiculous.
I asked about the update in another post already two months ago and was assured that everything would be fine. It makes no sense to have two platforms open in parallel.
Therefore, after 12 years with NT, I will say goodbye to NT and have to switch to the TWS.
I only regret that I paid for the lifetime and multi-broker license in 2013.

Therefore the IB Gateway is only a lean and extract version of the TWS, it should be no problem for developers to adapt this.

[NinjaTrader_StefanR]

Hello Everyone,

Thank you very much for your posts.

We appreciate you sharing your feedback and concerns. While the decision to no longer offer IB Gateway remains unchanged, we have shared your feedback with the appropriate teams.

If you are experiencing any issues with TWS, please reach out to our support team and we will be able to provide further assistance. Thank you for using NinjaTrader.

[ntwong]

Hello Everyone,

Thank you very much for your posts.

We appreciate you sharing your feedback and concerns. While the decision to no longer offer IB Gateway remains unchanged, we have shared your feedback with the appropriate teams.

If you are experiencing any issues with TWS, please reach out to our support team and we will be able to provide further assistance. Thank you for using NinjaTrader.

Hi Stefan,

I am still waiting for the NT support team to provide assistance. I mentioned my problem in different posts but no NT support team reply me yet. My problem is, as a IBHK user, the TWS will be locked every 30 minutes, I cannot disable this setting.

Note: For IBHK API users, it is commended to use IB Gateway instead of TWS. It is because all IBHK users cannot choose “Never Lock Trader Workstation” in TWS – Global Configuration – Lock and Exit. If there is inactivity, TWS will be locked and there will be API disconnection.

https://www.interactivebrokers.com/c...tws-config-api

Since NT no longer support for the ibgateway, I need the said assistance for helping me to use NT with TWS. Please don't ignore my post this time, I don't want to keep posting the same question again and again.