NJT8 Won't Start up - Error Message

[Mykro]

I get this error when I startup NJT8.... So I uninstalled NJT8.. Then downloaded it and reinstalled NJT8 and I get the same error box.



Thanks Michael

[NinjaTrader_ChristopherJ]

Hello Michael,

Thank you for posting.

So I may look into this further please go to Help->Email Support and be sure to include Attn: Chris Jameson in the Subject line, a link to this thread in the body and a check in the box for "Log and trace files".

Thanks in advance.

[Mykro]

Hello Michael,

Thank you for posting.

So I may look into this further please go to Help->Email Support and be sure to include Attn: Chris Jameson in the Subject line, a link to this thread in the body and a check in the box for "Log and trace files".

Thanks in advance.
​

Chris,

I can't... Ninjatrader won't open..

Thanks Michael

[NinjaTrader_ChristopherJ]

Please send an email to platformsupport [AT] ninjatrader [DOT] com with "ATTN: Chris Jameson" in the subject line.

In the message, please include the following:
1.) A link to this forum thread.
2.) A copy of your log and trace files.

Please follow the steps below to manually attach your log and trace files to your email.

• Open your NinjaTrader folder under, "Documents" (sometimes called, "My Documents")
• Right click on the 'log' and 'trace' folders and select Send To> Compressed (zipped) Folder.
• Send the 2 compressed folders as an attachment in your email
• Once complete, you can delete these compressed folders.