No market data from Continuum.

[chinook77]

Hi, after the market opened RTH today, my data feed does not update in real time.

[NinjaTrader_Clayton]

Hello chinook77,

Thank you for the message.

Please:

• Restart your Platform.
• Make sure you are connected to data.
• Check the Control Center > Log tab for errors.
• If you don't have real-time data, reach out to your provider and re-subscribe.

If the charts are still not updating, the forum is not the best place to ask personal questions like this as it is publicly facing and we need to look up your account information and get your log and trace files for further insight.

Please use the following steps to send your log and trace files to the support team directly from your NinjaTrader Platform so we may investigate this behavior further:

• Within NinjaTrader, go to the Control Center > Help > Email Support...
• To: Set this to "Platform Technical Support"
• Subject: Copy and paste the Forum URL
• Attach: Attach a file, picture, or compressed file to share multiple files/pictures
• Body: Include any other information you would like to share on the situation
• Make sure 'Log and Trace files' is checked to include the requested files
  • Send the email

Please let us know if we may provide any further assistance.