Opening Import/Remove Ninja Script takes very long time

[Potato Cakes]

Whenever I select Import NinjaScript or Remove NinjaScript from the Tools menu, it takes an very long time for the window to open. While I am waiting, my CPU is being heavily tasked by something running in the background and my computer fans start running at increased speeds. I feel that just opening a menu window should be very quick and low processing. I tried removing all of the imported scripts and this is still the case.

[NinjaTrader_ChristopherJ]

Hello Potato Cakes,

Thank you for posting.

So I may look into this further please go to Help->Email Support and be sure to include Attn: Chris Jameson in the Subject line, a link to this thread in the body and a check in the box for "Log and trace files".

Thanks in advance.

[Potato Cakes]

When I try to send the email I get an error (5.7.0) saying that I have exceeded the number of messages allowed to be sent.

[NinjaTrader_ChristopherJ]

So I may look into this further please send an email to platformsupport [AT] ninjatrader [DOT] com with "ATTN: Chris Jameson" in the subject line.

In the message, please include the following:
1.) A link to this forum thread.
2.) A copy of your log and trace files.

Please follow the steps below to manually attach your log and trace files to your email.

• Open your NinjaTrader folder under, "Documents" (sometimes called, "My Documents")
• Right click on the 'log' and 'trace' folders and select Send To> Compressed (zipped) Folder.
• Send the 2 compressed folders as an attachment in your email
• Once complete, you can delete these compressed folders.