Ninja error and a black screen when starting up

[mtamaku]

Hello: Its takes forever to start Ninja followed by a black screen before I see my charts. And at the end I see this error popping up. I have only two charts at startup with some indicators on chart.
Is this error due to something with strategy code error ?

How do I make it to load more faster and get rid of black screen ?

Thanks,

[mtamaku]

Hello Ninja Support team :
Can you please help on this error message ?
Thanks

[NinjaTrader_LuisH]

Hello mtamaku,


Thank you for posting on the NinjaTrader forums.


Please use the following instructions to send your log and trace files to our Technical Support team at clientservices@ninjatrader[dot]com.

1. Press the "Windows Key + E" on your keyboard to open the Windows File Explorer.
2. Go to Documents/NinjaTrader
3. Left-click on the "log" folder to highlight it.
4. Right-click and select "Compress to ZIP file"
5. Repeat steps 3 and 4 with the "trace" folder
6. Send these .zip files as attachments to your email response.

Thank you in advance!