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Issue with Historical Data in NQ 12-24

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    Issue with Historical Data in NQ 12-24

    NQ 12-24 is not loading historical data, and the candles look odd—there are gaps between them. I have restarted my device, uninstalled and reinstalled the latest version of NT, and yet I still have this error. Is there a problem with the servers and their data?

    #2
    Hello benjidry,

    Thank you for posting.

    It appears you have an expired contract 12-24 selected. To resolve this issue please follow the steps below to rollover any available Futures contracts on the NinjaTrader Desktop app.
    • Go to the Control Center > Tools > Database Management window.
    • Left-click the ‘Rollover’ button just below the ‘Rollover futures instruments’ section.
    • Close this window when the process completes.
    A visual walkthrough of this process may be found here in our Help Center - How Do I Rollover a Futures Contract?

    To view future contract rollover dates, expiry dates, and other trading events, visit the "Upcoming Events" calendar on your NinjaTrader Account Dashboard.

    Please let us know if you have any additional questions.​
    Christopher J.NinjaTrader Customer Service

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