Rollover MNQ 03-25 failed

[capt34]

Hi
When I opened the platform I validated the rollover MNQ 12-24 to 03-25. (For info my subscription is valid).
Since I had problem to load the charts
I deleted all historical and replay data
No my chart are blank, the loading ... info is on the chart but seems nothing happen
How can I start from the beginning again and download both historical and replay data again?
Thanks

[bltdavid]

Try these,

CC -> Tools -> Historical Data -> Download
CC -> Tools -> Historical Data -> Get Market Replay Data

[capt34]

Hi Bit David
Thank you for return
I deleted the cache, tick, minute and day folders
After more than hour waiting to see the data showing on the chart without success, I went to sleep.
This morning all the charts was working correctly with all the historical data.
I can download also the replay and looks even faster than before.
Maybe was just a question of time to initiate the data transfer but anyway it seems that the connection with the data provider is working fine now.