Announcement

Collapse
No announcement yet.

Partner 728x90

Collapse

Error message make NT crash this morning

Collapse
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

    Error message make NT crash this morning

    Hello,

    I get this error message this morning impossible to start NT it crash right away after log in,

    Frank
    TY
    Attached Files

    #2
    Hello frankduc,

    Thank you for posting.

    So I may look into this further please send an email to platformsupport [AT] ninjatrader [DOT] com with "ATTN: Chris Jameson" in the subject line.

    In the message, please include the following:
    1.) A link to this forum thread.
    2.) A copy of your log and trace files.

    Please follow the steps below to manually attach your log and trace files to your email.
    • Open your NinjaTrader folder under, "Documents" (sometimes called, "My Documents")
    • Right click on the 'log' and 'trace' folders and select Send To> Compressed (zipped) Folder.
    • Send the 2 compressed folders as an attachment in your email
    • Once complete, you can delete these compressed folders.
    Thanks in advance.​
    Christopher J.NinjaTrader Customer Service

    Comment


      #3
      Hello,

      I did an update of Ninjatrader and for now it looks stable and working.
      Will come back to you if it occur again.

      Ty

      Comment

      Latest Posts

      Collapse

      Topics Statistics Last Post
      Started by cmoran13, 04-16-2026, 01:02 PM
      0 responses
      65 views
      0 likes
      Last Post cmoran13  
      Started by PaulMohn, 04-10-2026, 11:11 AM
      0 responses
      40 views
      0 likes
      Last Post PaulMohn  
      Started by CarlTrading, 03-31-2026, 09:41 PM
      1 response
      166 views
      1 like
      Last Post NinjaTrader_ChelseaB  
      Started by CarlTrading, 04-01-2026, 02:41 AM
      0 responses
      101 views
      1 like
      Last Post CarlTrading  
      Started by CaptainJack, 03-31-2026, 11:44 PM
      0 responses
      162 views
      2 likes
      Last Post CaptainJack  
      Working...
      X