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Lost all Connection settings

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    Lost all Connection settings

    I had a couple of back to back power outages and when I loaded NT8 I lost all of my connection information. It looks like it reverted to a new install. This has happened before but I do not remember what I did to fix it. So far I have uninstalled and reinstalled NT and tried to restore my last backup which failed. Any Ideas?

    #2
    Hello Net_Trader,

    Thank you for the message.

    If the backup you had didn't work, then you will want to re-configure your connections, set the workspace back up, and then export a new backup file once everything is set back up.

    To make the configure button appear, re-enable Multi-provider Mode:
    Then, you can reconfigure your connection to data:
    Then, reconfigure your workspaces as desired.
    • Remember to save the workspace in the Control Center > Workspaces menu

    Once everything is set back up, you could follow along with the guides below to export a backup file that includes a copy of all of your settings in case this happens again:
    Please let us know if we may provide any further assistance.

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