Thinks lock up after Compiling Strategy

[nelslynn]

WHY does everything lock up after I compile a strategy? Everything functions but I cannot place an order. I get a vertical double arrow icon when I place the cursor over any order entry button.

I have cleared all caches so please do not tell me that. There is no rhyme or reason... somedays are good, but most days are not and I have to restart Ninja. I have a super powerful computer with 100GB RAM. This really makes troubleshooting a Strategy DIFFICULT.

[NinjaTrader_Clayton]

Hello nelslynn,

Thank you for the message.

Please use the following steps to send your log and trace files to the support team directly from your NinjaTrader Platform so we may investigate this behavior further:

• Within NinjaTrader, go to the Control Center > Help > Email Support...
• To: Set this to "Platform Technical Support"
• Subject: Copy and paste the Forum URL
• Attach: Attach a file, picture, or compressed file to share multiple files/pictures
• Body: Include any other information you would like to share on the situation
• Make sure 'Log and Trace files' is checked to include the requested files
  • Send the email

We look forward to your response and resolving your inquiry.