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Account restricted & positions liquidated

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    Account restricted & positions liquidated

    Hello Nt8 support team,

    10 minutes ago I have received a notification on my NT8 app that says the following:

    W8 form has expired - account restricted and positions liquidated.

    It doesn't tell what is this W8 form and it doesn't show what can I do to fix it. Can you explain this to me?

    Thank you

    #2
    Hello futureszone,


    Thank you for posting on the NinjaTrader forums.


    Please contact our support team regarding this at clientservices@ninjatrader[dot]com for further assistance.


    Thank you!
    Luis H.NinjaTrader Customer Service

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