Historical Playback previous week data not available

[RobOnBusiness]

Being the weekend, I'm trying as usual to practice on the Playback feed, using Historical data selection in the Playback mode. However, today, data is only offered up to last week friday, Nov.22/24. I have gone into Control Centre/Continuum/Tools/Historical Data/Historical/Download, downloaded NQDEC24 to date for 1 week/Get Market Replay Data, downloaded NQDEC24/Switch from Continuum to Playback/Historical/Get Market Data, downloaded NQDEC24 for Nov.29/24/Continue. The calendar displayed on the playback window that pops up only shows the calendar up to Nov.23. What gives? I even restarted the platform, to no avail. Anyone have any suggestions from experience?

[RobOnBusiness]

Being the weekend, I'm trying as usual to practice on the Playback feed, using Historical data selection in the Playback mode. However, today, data is only offered up to last week friday, Nov.22/24. I have gone into Control Centre/Continuum/Tools/Historical Data/Historical/Download, downloaded NQDEC24 to date for 1 week/Get Market Replay Data, downloaded NQDEC24/Switch from Continuum to Playback/Historical/Get Market Data, downloaded NQDEC24 for Nov.29/24/Continue. The calendar displayed on the playback window that pops up only shows the calendar up to Nov.23. What gives? I even restarted the platform, to no avail. Anyone have any suggestions from experience?

[RobOnBusiness]

I've managed to answer my own question - by choosing Market Replay throughout, instead of Historical. Now, I get the data, but have a hard time intermittently getting it to play. Sometimes it works by resetting the database.

[NinjaTrader_Clayton]

Hello RobOnBusiness

Thank you for writing in.

While you have resolved your own question, I wanted to provide these videos I made along with some extra notes and information.


Please follow along with this video I made that goes over using the Market Replay data on the Playback connection for a review of the process and in case I mention anything in there that resolves your inquires:

• How to use the Playback Connection with Market Replay data
• How to Playback Historical Data

Some things to be aware of when using the Playback Connection:

• Make sure you have the same Instrument and Contract/Expiry selected in each Window as the Market Replay data that you downloaded
• Make sure you actually have market replay data downloaded for the specific Instrument, Contract, and Date that you are looking at
  • If you downloaded the 1st, 2nd, and then accidentally skipped the 3rd and then downloaded the 4th and 5th, it would look like it wasn't working on the 3rd for that instrument and contract specifically
  • Go to the Control Center > Tools > Historical Data > Click the + next to Market Replay > Click the + next to the Instrument and then Expiry/Contract > Make sure you have the date and specific time you are looking at downloaded
• Make sure you are not looking at a time the Instrument isn't traded, a Saturday, or a Holiday
• Make sure the Chart or Window has the correct Instrument and Expiry/Contract selected
• If looking at a Chart and SuperDOM and the SuperDOM is moving but the chart isn't, check the Trading Hours Template on the chart:
  • Right-click on the Chart > Data Series > Properties > Time frame > Trading hours > Set this to "Default 24x7" and click OK
  • Right-click on the Chart and select "Reload all historical data"
• If the chart is still not working:
  • Create a New Chart and make it a 1 Minute chart
  • Set the Trading Hours Template to "Default 24x7"
  • Make sure "Template" in the top right is set to <None>
  • Click OK to make this chart
    • Does it load in and move as expected?
    • If you open the Chart Trader panel, does it show the Ask and Bid values updating or just 0's
      • If the values are updating, this means there should be moving data
      • If the values show 0's there is no market data downloaded for that specific Instrument, Contract, and Time/Date

Please let us know if we may provide any further assistance.