limit orders menu doesn't appear

[EngineerHTM]

Hello traders, im facing an issue in my chart; i cant place limit orders while clicking right on my mouse, the orders menu doesn't appear despite that chart trader is enabled, is there any solution?

[NinjaTrader_ChristopherJ]

Hello EngineerHTM,

Thank you for posting.

This can occur if you are not receiving real time data for the instrument you have selected. So I may look into this further please go to Help->Email Support and be sure to include Attn: Chris Jameson in the Subject line, a link to this thread in the body as well as the instrument/expiry you have selected and a check in the box for "Log and trace files".

Thanks in advance.