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Instrument MIJY not Working

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    Instrument MIJY not Working

    Hello,

    Could you please fix the instrument MIJY (micro JPY/USD futures)?

    Thank you.
    Attached Files

    #2
    Hello diorfo,

    Thank you for posting.

    So I may look into this further please go to Help->Email Support and be sure to include Attn: Chris Jameson in the Subject line, a link to this thread in the body and a check in the box for "Log and trace files".

    Thanks in advance.
    Christopher J.NinjaTrader Customer Service

    Comment


      #3
      Originally posted by NinjaTrader_ChristopherJ View Post
      Hello diorfo,

      Thank you for posting.

      So I may look into this further please go to Help->Email Support and be sure to include Attn: Chris Jameson in the Subject line, a link to this thread in the body and a check in the box for "Log and trace files".

      Thanks in advance.
      Done Chris, thank you.

      Comment


        #4
        Please use the steps below to add the 12-24 contract month to the database:
        • Go to Tools->Instruments
        • Select MIJY->Click edit
        • Scroll to the bottom and left click in the cell showing "73 rollovers" to edit
        • Click add in the panel
        • Set the Contract month to 12-24 (screenshot attached)
        • Set the Rollover date to 9/13/2024
        • Click Ok
        • Click Ok
        • Restart NinjaTrader

        Let me know if I may be of further assistance.
        ​​
        Attached Files
        Christopher J.NinjaTrader Customer Service

        Comment


          #5
          Originally posted by NinjaTrader_ChristopherJ View Post
          Please use the steps below to add the 12-24 contract month to the database:
          • Go to Tools->Instruments
          • Select MIJY->Click edit
          • Scroll to the bottom and left click in the cell showing "73 rollovers" to edit
          • Click add in the panel
          • Set the Contract month to 12-24 (screenshot attached)
          • Set the Rollover date to 9/13/2024
          • Click Ok
          • Click Ok
          • Restart NinjaTrader

          Let me know if I may be of further assistance.
          ​​
          Procedure done Chris.

          Market data working fine but now I'm getting order rejected like attached

          Attached Files

          Comment


            #6
            To have this instrument activated for trading for your account please contact the orders desk at [email protected] directly.

            Once this has been activated please restart NinjaTrader.
            Christopher J.NinjaTrader Customer Service

            Comment


              #7
              Originally posted by NinjaTrader_ChristopherJ View Post
              To have this instrument activated for trading for your account please contact the orders desk at [email protected] directly.

              Once this has been activated please restart NinjaTrader.
              Ok Chris, thank you for supporting.

              I will contact the person because I'm having also the same error with instrument MNG I need to trade too.
              Last edited by diorfo; 11-06-2024, 09:40 AM.

              Comment


                #8
                Problem solved.

                5 star service NT team.

                Thank you!

                Comment

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