Ninja trader crashing on VPS

[Alaina19]

Hi, My ninja trader is crashing a lot when I try to open my work spaces in my VPS. This is an error that popped up when I clicked on indicators. Do you know what the problem may be?

[Alaina19]

Hi, My ninja trader is crashing a lot when I try to open my work spaces in my VPS. This is an error that popped up when I clicked on indicators. Do you know what the problem may be?

[NinjaTrader_LuisH]

Hello Alaina19,


Thank you for posting on the NinjaTrader forums.


There could be a number of reasons as to why this could happen. For further assistance please use the following instructions to send us your log and trace files to clientservices@ninjatrader[dot]com.

• Open the Windows File Explorer (Windows key + E), then navigate to the Documents/NinjaTrader 8 folder.
• Left-click once on the 'log' and 'trace' folders to highlight them, then right-click and select Send To> Compressed (zipped) Folder.
• Send the 2 compressed folders as attachments to the email above.

Thank you in advance. We look forward to resolving this item.

[backtester831]

Hi, My ninja trader is crashing a lot when I try to open my work spaces in my VPS. This is an error that popped up when I clicked on indicators. Do you know what the problem may be?

Have you asked your VPS company for help with it? I use a VPS too with NinjaMobileTrader and they always help me with my Ninjascripts and fix problems with addons for me.

[Alaina19]

Thank you and Thank you! I will email those folders and hopefully the issue will get resolved!