Log Files

[rene69851]

Where is the Log Files , why my NT8 is looking at my log files in my cloud drive when I already unlink it already out of my PC, and
I renstalled NT8 new, why is still looking for it. Show me what to do , Do I need to reinstalled my window 10 to remove this problem.

[NinjaTrader_LuisH]

Hello rene69851,


Thank you for posting on the NinjaTrader forums.


For further assistance please use the following instructions to send us your log and trace files to clientservices@ninjatrader[dot]com.

• Open the Windows File Explorer (Windows key + E), then navigate to the Documents/NinjaTrader 8 folder.
• Left-click once on the 'log' and 'trace' folders to highlight them, then right-click and select Send To> Compressed (zipped) Folder.
• Send the 2 compressed folders as attachments to the email above.

Thank you in advance. We look forward to resolving this item.

[rene69851]

It create a log file but there is nothing in the log file , its of no use to you or me, why it is doing it, look carfully on the picture. Its looking for the log file it cannot find it.

[NinjaTrader_LuisH]

Hello rene69851,


I've looked at the image you originally attached - please send the files as mentioned in my earlier post.


Thank you.

[rene69851]

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