I renstalled NT8 new, why is still looking for it. Show me what to do , Do I need to reinstalled my window 10 to remove this problem.
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Where is the Log Files , why my NT8 is looking at my log files in my cloud drive when I already unlink it already out of my PC, and
I renstalled NT8 new, why is still looking for it. Show me what to do , Do I need to reinstalled my window 10 to remove this problem.Tags: None
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Hello rene69851,
Thank you for posting on the NinjaTrader forums.
For further assistance please use the following instructions to send us your log and trace files to clientservices@ninjatrader[dot]com.- Open the Windows File Explorer (Windows key + E), then navigate to the Documents/NinjaTrader 8 folder.
- Left-click once on the 'log' and 'trace' folders to highlight them, then right-click and select Send To> Compressed (zipped) Folder.
- Send the 2 compressed folders as attachments to the email above.
Thank you in advance. We look forward to resolving this item.
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Last edited by NinjaTrader_LuisH; 10-29-2024, 06:24 AM. Reason: please do not leave log and trace files in this forum post as it may contain sensitive information.
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