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Upgrading to Newer Version

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    Upgrading to Newer Version

    I am on Version 8.0.28.0 64-bit . I am using AMP Live connection with a Ninja Trader Lifetime License. I am unable to upgrade to the latest Version. Please help. Thank you

    #2
    Beg pardon, why are you unable to upgrade?

    What trouble are you having?
    Any error messages?

    Is upgrading even technically necessary?

    Comment


      #3
      Hello Zek303​,

      Thank you for reaching out.

      To update to the latest version of NinjaTrader Desktop please follow the steps below.
      • Login into the NinjaTrader Account Dashboard
      • If necessary, please create a login ("account") by creating an Username and Password and verifying your email address.
      • Click "Download" in the bottom left-hand corner of the sidebar
      • Next select "Download" in the "Most Recent Release" Window in the main screen
      • Next you can either pick the latest release, or the previous release 8.0.28.0 found on the right hand side of the page and click Download.
      • Once the installation had downloaded, ensure any previous version of NinjaTrader is closed before running the installation package.
        • Note: You may need to locate this in your "Downloads" folder in a Windows File Explorer
      After the installation package is completed you will be able to log into to the latest version of NinjaTrader Desktop with the connection guide linked below:

      .Connecting in NinjaTrader Desktop

      Please let us know if we may be of any further assistance.​
      Erick P.NinjaTrader Customer Service

      Comment


        #4

        I'm unable to import license key. I get a message "The license key you entered could not be imported. Please contact support

        Comment


          #5
          I suggest you send email to NinjaTrader support,
          they will help you with any license key issues as
          you try to upgrade.

          Comment


            #6
            Originally posted by bltdavid View Post
            I suggest you send email to NinjaTrader support,
            they will help you with any license key issues as
            you try to upgrade.
            I will do that. Thank you

            Comment


              #7
              I am having the same issue. What was the resolution?

              Comment

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