Simulation Account not working

[cnecorp]

I have just managed to resurrect my trading account, my live account works but I get an error with the simulation account. Can you advise?

[NinjaTrader_Clayton]

Hello cnecorp,

Thank you for the message.

The forum is publicly facing and not a good place to write in for help about your accounts.

Please use the following steps to send your log and trace files to the support team directly from your NinjaTrader Platform so we may investigate this behavior further:

• Within NinjaTrader, go to the Control Center > Help > Email Support...
• To: Set this to "Platform Technical Support"
• Subject: Copy and paste the Forum URL
• Attach: Attach a file, picture, or compressed file to share multiple files/pictures (Take a picture of the error you're getting and include this)
• Body: Include any other information you would like to share on the situation
• Make sure 'Log and Trace files' is checked to include the requested files
  • Send the email

We look forward to your response and resolving your inquiry.

[cnecorp]

Thanks Clayton

[cnecorp]

Actually it has started working in the last couple of minutes. Thanks