Am I missing something?

[cadebenoit123]

I was trading last night just fine, made profit, tried trading this morning and NT8 nor NinjaTrader Web will allow me to place a trade as it thinks I'm negative?

[NinjaTrader_ChristopherJ]

Hello cadebenoit123,

Thank you for posting.

So I may look into this further please go to Help->Email Support and be sure to include Attn: Chris Jameson in the Subject line, a link to this thread in the body and a check in the box for "Log and trace files".

Thanks in advance.

[cadebenoit123]

Thank you for your hasty response, Christopher. I think I sent out the request, but upon doing so, I was given this message. I tried two times, but hopefully the logged/traced files were able to make it through.

[NinjaTrader_ChristopherJ]

To ensure I receive the required files please send an email to [email protected] with "ATTN: Chris Jameson" in the subject line.

In the message, please include the following:
1.) A link to this forum thread.
2.) A copy of your log and trace files.

Please follow the steps below to manually attach your log and trace files to your email.

• Open your NinjaTrader folder under, "Documents" (sometimes called, "My Documents")
• Right click on the 'log' and 'trace' folders and select Send To> Compressed (zipped) Folder.
• Send the 2 compressed folders as an attachment in your email
• Once complete, you can delete these compressed folders.