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Trade Performance not showing all accounts

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    Trade Performance not showing all accounts

    good afternoon! when i open trade performance, i cannot select all of my account. i have made sure i am logged into all of them and there were trades on the days in the requested date range.

    for example, today i took a small trade across 23 funded accounts but in the trade performance i cannot get the apex tradovate accounts to show.
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    #2
    Hello dkizer77

    Thank you for reaching out.

    The Trade Peformance issue where a report would not generate for certain accounts was fixed with the latest NinjaTrader 8 Desktop update (8.1.3.1).

    Please update first and then try running your report.

    To update to the latest version of NinjaTrader Desktop please follow the steps below.
    • Login into the NinjaTrader Account Dashboard
    • Click "Download" in the bottom left-hand corner of the sidebar
    • Next select "Download" in the "Most Recent Release" Window in the main screen
    • Once the installation had downloaded, ensure any previous version of NinjaTrader is closed before running the installation package.
      • Note: You may need to locate this in your "Downloads" folder in a Windows File Explorer
    After the installation package is completed you will be able to log into to the latest version of NinjaTrader Desktop with the connection guide linked below:

    .Connecting in NinjaTrader Desktop

    Please let us know if we may be of any further assistance or if you still cannot generate a report for your Apex-Tradovate accounts.
    Erick P.NinjaTrader Customer Service

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      #3
      thank you! will do

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        #4
        I'm having the same problem and am running 8.1.3.1

        I'm logged into the accounts but the Tradovate accounts don't show in the Accounts window of Trade Performance

        Click image for larger version

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          #5
          I just discovered that if I connect to Tradovate, wait about 30 seconds, then disconnect, the Tradeovate trades show up.

          That doesn't seem right

          tClick image for larger version

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