Tools > Instruments > Indexes Won't pull up

[paulmuldoon]

Hi, I am trying to add VXN as an instrument. Well I did that.. but I cannot get the Index to load in the drop down. It only selects futures. Any idea how to fix this?

[NinjaTrader_ChristopherJ]

Hello paulmuldoon,

Thank you for posting.

Can you please attach a screenshot of the instrument settings you have entered so I may look into this further.
To capture a screenshot I would recommend using Window's Snipping Tool.

• Click here for instructions

Alternatively to capture a screenshot press Alt + PRINT SCREEN to take a screen shot of the selected window. Then go to Start--> Accessories--> Paint, and press CTRL + V to paste the image. Lastly, save as a jpeg file and attach the file to your reply.

• Click here for detailed instruction

Thanks in advance.

[paulmuldoon]

I can't pull it back up but this is what I typed in,


I can't select anything other than futures in this screen


So then when I go to instrument list to add it it doesn't find it even though I have Index selected

[NinjaTrader_ChristopherJ]

I have tested this on my end and cannot reproduce this behavior. Can you please delete the current VXN instrument->Restart NinjaTrader then add the instrument again and let me know if the issue persists.

[paulmuldoon]

It won't even let me pull it up because its not recognizing the Index. Its only pulling up Futures

[NinjaTrader_ChristopherJ]

To delete the current instrument please go to Tools->Instruments->Select VXN within the list->Click remove->Restart NinjaTrader then add the instrument again and let me know if the issue persists.

[paulmuldoon]

That isn't it. Maybe I should post a new forum thread that has a subject line more specific to my problem. I cannot access any instruments other that futures instruments. There is no drop down option. Please refer to my second screen shot

[NinjaTrader_ChristopherJ]

So I may look into this further please go to Help->Email Support and be sure to include Attn: Chris Jameson in the Subject line, a link to this thread in the body and a check in the box for "Log and trace files".

Thanks in advance.

[paulmuldoon]

So I was able to add it by disconnecting from Rithmic.

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