Can't buy a Canadian stock. Why?

[M_ichel]

Hi.
I tried to buy a Canadian stock through NinjaTrader.
My broker is IBKR. I'm Canadian. My IBKR account is denominated in CAD.

I used TWS to place the order and now this is displayed in NinjaTrader, but I could not open the position (using Chart Trader).

Why is this? Is it fixable?
Thanks.

[NinjaTrader_Clayton]

Hello M_ichel,

Thank you for the message.

The Forum is NOT a good place to ask about orders as this is a publicly facing location.

Please use the following steps to send your log and trace files to the support team directly from your NinjaTrader Platform so we may investigate this behavior further:

• Within NinjaTrader, go to the Control Center > Help > Email Support...
• To: Set this to "Platform Technical Support"
• Subject: Copy and paste the Forum URL
• Attach: Attach a file, picture, or compressed file to share multiple files/pictures
• Body: Include any other information you would like to share on the situation
• Make sure 'Log and Trace files' is checked to include the requested files
  • Send the email

We look forward to your response and resolving your inquiry.