Announcement

Collapse
No announcement yet.

Partner 728x90

Collapse

Charts not showing data from earlier sessions in the day

Collapse
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

    Charts not showing data from earlier sessions in the day

    ​Today everytime I've logged off and logged back in my charts are not showing data from earlier in the day. It's like its compressed somehow (you can see that a bunch of trades are stacked up in a line). The only way I can get the chart to function is to toggle the tick size then it start seeing normal candle patterns, but starting from when I toggled.

    I have seen the stacked trades in the past, but it has not been this bad on every open and close.

    Click image for larger version

Name:	image.png
Views:	82
Size:	175.3 KB
ID:	1317765

    #2
    Hello olufadi1,

    Thank you for posting.

    Please use the steps provided below to sync the PC clock:
    • Close NinjaTrader
    • Right click on your time->Adjust Date/Time
    • Click "Sync Now"
    • Once successfully synched open NinjaTrader
    ​If the issue persists so I may look into this further please go to Help->Email Support and be sure to include Attn: Chris Jameson in the Subject line, a link to this thread in the body and a check in the box for "Log and trace files".

    Let me know if I may be of further assistance.
    Christopher J.NinjaTrader Customer Service

    Comment


      #3
      Thank you. This seems to have fixed the issue. I see that my computer is not able to sync time on a certain network, which affects the charts. But once I sync on a different wifi network no more issues.

      Comment

      Latest Posts

      Collapse

      Topics Statistics Last Post
      Started by CarlTrading, 03-31-2026, 09:41 PM
      1 response
      41 views
      0 likes
      Last Post NinjaTrader_ChelseaB  
      Started by CarlTrading, 04-01-2026, 02:41 AM
      0 responses
      20 views
      0 likes
      Last Post CarlTrading  
      Started by CaptainJack, 03-31-2026, 11:44 PM
      0 responses
      28 views
      1 like
      Last Post CaptainJack  
      Started by CarlTrading, 03-30-2026, 11:51 AM
      0 responses
      45 views
      0 likes
      Last Post CarlTrading  
      Started by CarlTrading, 03-30-2026, 11:48 AM
      0 responses
      37 views
      0 likes
      Last Post CarlTrading  
      Working...
      X