DOM price irratic (Rithmic connection)

[cshox]

Symptom:

• Price movement extremely choppy in DOM. Someetimes stalls. When in SIM trade, price line is moving on chart, but PNL in DOM and chart trader have "stalled".

Background:

• I have two laptops. Both same setups except one is Windows 10 and one is Windows 11. Otherwise, identical NT8, Rithmic Pro.
• Data has been fine for months (3+) on Rithmic, no issues.
• Playback appears to work fine, it's just live (sim) that is not working
• Windows 11 update installed Sep 4, 2024 (2024-08 Cumulative Update Preview for Windows 11 Version 23H2 for x64-based Systems (KB5041587))

Actions Taken:

• Repaired NT8
• Reinstalled Rithmic Pro
• Removed previous connection in Control Panel and recreated
• Rebooted NT8 and Windows multiple times between changes
• Reset and repaired DB
• Downloaded MNQ playback and ran test trades to show DOM appeared to work fine in playback
• No obvious error in Windows Event viewer - happy to extract if that is helpful

Trace log attached.

Would appreciate any suggestions.

[NinjaTrader_ChristopherJ]

Hello cshox,

Thank you for posting.

First please edit your post removing your trace file as this does contain sensitive information. Next so I may look into this further please send an email to [email protected] with "ATTN: Chris Jameson" in the subject line.

In the message, please include the following:
1.) A link to this forum thread.
2.) A copy of your log and trace files.
3.) A screenshot of both your R Trader Pro connection settings and your connection settings in NinjaTrader

Please follow the steps below to manually attach your log and trace files to your email.

• Open your NinjaTrader folder under, "Documents" (sometimes called, "My Documents")
• Right click on the 'log' and 'trace' folders and select Send To> Compressed (zipped) Folder.
• Send the 2 compressed folders as an attachment in your email
• Once complete, you can delete these compressed folders.

To capture a screenshot I would recommend using Window's Snipping Tool.

Click here for instructions

Alternatively to capture a screenshot press Alt + PRINT SCREEN to take a screen shot of the selected window. Then go to Start--> Accessories--> Paint, and press CTRL + V to paste the image. Lastly, save as a jpeg file and attach the file to your email.

Click here for detailed instruction

Thanks in advance.

[cshox]

Email sent as requested. Thanks.