Couldnt deliver notifications to your mobile device

[n_login]

Hi

Since yesterday notifications to my mobile phone have stopped. I have been receiving emails, saying that we could not deliver notifications to your mobile device, since yesterday (Screenshot of email attached). I there something that I can to do to fix this?




Thank you.

[NinjaTrader_Erick]

Hello n_logi,

Thank you for your post.

Our development team has been made aware of this notification appearing and is currently investigating the cause and resolution.

Until then, we do not have any further workarounds to stop it and you can simply ignore any of the same message appearing for now.


This should stop appearing once it has been addressed by the Development team.

Please let us know if we may provide any further assistance.

[n_login]

Hi Erick

Thanks for your prompt response. Awaiting a speedy resolution.

Thanks again.

[n_login]

Hi

Any updates on this please? I am still not receiving trade notifications / confirmation on my mobile phone. And, I am still receiving emails on my registered email address that you could not deliver notifications to my mobile device.

Thanks.

[NinjaTrader_ChristopherJ]

Our development team is still looking into this issue however I will update this thread once I receive confirmation this has been resolved.

Thank you for your patience.

[n_login]

Hi Christopher,

Thanks! Much appreciated!