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Problem with Multibroker/IBKR

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    Problem with Multibroker/IBKR

    I'm getting this weird issue with the multibroker add on and Interactive Brokers.

    I have the MES chart open and I click BUY MARKET. It will open an order and some bizarre price and display crazy amounts of profit. It also appears this way as P&L in TWS.

    If I close the position, the values are correct (ie, a couple dollars) but I don't know whats happening. It was working fine previous days. See screenshot.

    Eventually the P&L fixes itself in TWS, but the position still shows at a crazy level in NT8

    #2
    Here's another example. This time not as extreme.

    2 orders placed at 5606.25, yet NT8 shows them as being at 5603

    Comment


      #3
      Hello several ​,

      Thank you for reaching out.

      Critical - If your inquiry involves live or evaluation orders, please always reach out to your broker's/account providers Orders Desk immediately to confirm and manage your live orders and positions.

      (Please note that if you are using any 3rd party trading software such as a trade copier or automated strategy, we would not be able to troubleshoot order issues as they would be better reviewed by the developers of the software.)

      Please answer all of the following:
      • What Order ID was assigned to this order? You can check in the Executions or Orders tab of the Control Center.
      • Do you receive an error on screen? Are there errors on the Log tab of the Control Center? If so, what do these errors report?


      Since you are reporting live order issues, we need to see these files before proceeding to assist.

      Please send in your log and trace files so that we may look into what may be occurring.

      You can do this by going to the Control Center-> Help-> Email Support

      Ensuring 'Log and Trace Files' is checked will include these files. This is checked by default.

      If you could also provide a screenshot of what you are seeing, that would be appreciated.

      Thanks in advance, we look forward to helping resolve this issue for you.​
      Erick P.NinjaTrader Customer Service

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