Periodic data connection lost

[Marklhc1988]

Hi,
Long time NT user and I just recently moved to a VPS. Is it normal to have sporadic, short data losses during the day from NT data? I use NT brokerage and data. I was thinking a VPS would pretty much bullet proof but maybe my expectations were off.
Thanks, Mark

[NinjaTrader_ChristopherJ]

Hello Marklhc1988,

Thank you for posting.

This is not expected behavior. Thank you for posting. So I may look into this further please go to Help->Email Support and be sure to include Attn: Chris Jameson in the Subject line, a link to this thread in the body and a check in the box for "Log and trace files".

Thanks in advance.

[esatino]

Hello Marklhc1988,

Thank you for posting.

This is not expected behavior. Thank you for posting. So I may look into this further please go to Help->Email Support and be sure to include Attn: Chris Jameson in the Subject line, a link to this thread in the body and a check in the box for "Log and trace files".

Thanks in advance.

Same here.

Wrote a mail too.

[AndyM]

I had the same problem with Cloudzy VPS in Singapore. So I changed to another VDS company and I have no dropouts at all. Not all VPS companies are of the same quality.

[jabowery]

Cloudzy is awful! People in the trade groups I'm in tried to use it because it was cheap and end up blowing all their accounts because of Cloudzy disconnections. Sharing this here so that others don't make the same mistakes.

They did more research and found that Cloudzy is rebranded from their previous name RouterHousting has a terrible reputation for stability. You can see their 1 star reviews on Trustpilot here: https://www.trustpilot.com/review/cloudzy.com?stars=1

We all switched to NinjaMobileTrader VPS and have not had a disconnection problem since, worth every penny. We're also able to copy trades to each other using local network mode is pretty cool.