strange account balances

[halgo_boulder]

I was in a trade and got stopped out at break even... before that, my balance was around 500.... all of a sudden the gross realized amount went very negative... even now, in a profitable trade and the balances are very odd. Can someone explain to me what this means? Is it a glitch and is there a way to correct it?

[NinjaTrader_LuisH]

Hello halgo_boulder ,


Thank you for using NinjaTrader.


Please write into our support team at support@ninjatrader[dot]com for further assistance. Due to the nature of this request, we would like to keep all information off a publicly available forum.


Thank you in advance.

[halgo_boulder]

OK thank you.