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Closing main chart window. How to restore?

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    Closing main chart window. How to restore?

    Sometimes I accidentally closed my main chart window with all my tabs. How do I get it back without restarting the app?


    #2
    Hello several ​,

    Thank you for reaching out.

    Unfortunately there is no "undo" function on NT8 Desktop.

    So let us say you created a new chart and customized it, and have not yet had this Workspace saved.

    Then you accidentally delete this chart. It will be gone for good because a version of it was never saved.

    If instead you accidentally delete a chart that has already been saved previosly as part of the Workspace, you can use the "Restore Workspace" function to restore the last saved version of the Workspace and its charts.

    You can complete the following steps to use the "Restore workspace" feature:
    1. Navigate to Tools -> Database Management
    2. Select "Restore workspace"
    3. Select Restore to be directed to the location of the recovery workspaces
    4. Workspaces will be organized in folders with the same name as the workspace
    5. Double click the folder of the workspace you want to recover and then select the recovery file with the date/time that you want to recover. You'll want to select a file larger than 1kb from the available options.


    Below I have provided a link to the Restore Workspaces section of our help guide:

    Alternatively, you can restore your workspaces from a backup if you completed one recently. Complete the following steps to restore a Backup Archive:
    1. From within the Control Center window select the Tools menu. Then select the menu Import and the Backup File... menu item
    2. Select the backup archive to restore from the "Restore" file dialog window
    3. Press the "Restore" button
    4. Select the items you wish to restore


    Below I have provided a link to the Backup and Restore section of our help guide:

    To help prevent loss, please ensure to create regular backups.
    If you have no backup you may be able to restore your workspaces to an earlier version in Windows:
    1. To do this within Windows open Documents> NinjaTrader 8
    2. Right-click on the Workspaces folder and select Properties
    3. See if you have the ability to restore to an earlier version
    4. If not, you will need to recreate your workspace


    Ensure to always exit NinjaTrader by selecting the X at the top right of the Control Center. DO NOT right click on the NinjaTrader icon in the Windows Taskbar and select Close as Windows could close the charts/etc before asking to save your workspace, resulting in a blank workspace.

    If you have an anti-virus/firewall program installed you will want to add NinjaTrader to its exception list. You will need to exclude the following directories:
    • C:\Program Files (x86)\NinjaTrader 8 or C:\Program Files\NinjaTrader 8
    • (My) Documents\NinjaTrader 8


    Additionally, if you have a backup or auto backup program you will want to pause it while using NinjaTrader so it does not conflict with saving your NinjaTrader files.

    Please let us know if we may be of further assistance.​
    Erick P.NinjaTrader Customer Service

    Comment


      #3
      do you have the chart saved?

      Comment

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