Trade performance reports problems

[Edson Dias]

I would like to know why Trade Performance report takes so long to bring data.
I have just a few data, but it seems take a long way time to bring results.
And sometime not even accounts appear to select range

[backtester831]

The no accounts might mean NT isn't connected to any connections

[Edson Dias]

The no accounts might mean NT isn't connected to any connections

No, it's connected.
I am able to connect directly through SQLite database and query returns in milliseconds, but UI of Ninja takes a long way to returns, if returns.
It seems is calculating something very badly before show data on UI

[NinjaTrader_Clayton]

Hello Edson Dias,

Thank you for the message.

Please use the following steps to send your log and trace files to the support team directly from your NinjaTrader Platform so we may investigate this behavior further:

• Within NinjaTrader, go to the Control Center > Help > Email Support...
• To: Set this to "Platform Technical Support"
• Subject: Copy and paste the Forum URL
• Attach: Attach a file, picture, or compressed file to share multiple files/pictures
• Body: Include any other information you would like to share on the situation
• Make sure 'Log and Trace files' is checked to include the requested files
  • Send the email

We look forward to your response and resolving your inquiry.