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    Error message

    Hi,

    I am getting the following error message when I am trying to load NT.
    Click image for larger version

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    NT platform opens after clicking ok but I would like to resolve this issue. Any help please?

    Attached Files
    jpapa
    NinjaTrader Ecosystem Vendor - jpapa

    #2
    Hello jpapa ​,

    Thank you for reaching out.

    This error occurs when there are duplicate files in your Ninjatrader 8 document -> Templates -> Risk folder.


    Click image for larger version

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    In your folders, the files at the end would have the same file name as indicated in the core error message (most likely ending in " - copy")

    This can also occur if the "risk" template was manually copied/renamed outside of NinjaTrader 8 instead of inside NinjaTrader 8.

    I advise you to close NinjaTrader first, then go through your documents to see if you can find your duplicate risk/commission templates and delete them.

    If you get the same error for other folders, such as "Commissions" or "Trading Hours", you will need to do the same for those documents as well.


    You can also choose to delete the folders entirely, *if you do not have anything custom created in them.

    Then restart Ninjatrader and see if the same error messages appear.

    Let us know if we can be of any further assistance.​
    Erick P.NinjaTrader Customer Service

    Comment


      #3
      Thank you Erick,

      problem solved!
      jpapa
      NinjaTrader Ecosystem Vendor - jpapa

      Comment

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