Freezing Loading forever memory error . . .

[XXfea]

running 8.1.3.1 64-bit
forever loading...
freezing...
I've done a clean re-install (see below)
I even get a memory error trying to send for email support??
H E L P



(Navigate to your Documents folder > Right-click on the 'NinjaTrader 8' folder > Rename > rename the folder to 'NinjaTrader 8 OLD'. DO NOT delete this folder.

Uninstall NinjaTrader within Windows Control Panel.
Navigate to C:\ > Program File (x86) > Delete the 'NinjaTrader 8' folder if it exists
Reboot your PC.)

[NinjaTrader_ChristopherJ]

Hello XXfea,

Thank you for posting.

So I may look into this further please send an email to [email protected] with "ATTN: Chris Jameson" in the subject line.

In the message, please include the following:
1.) A link to this forum thread.
2.) A copy of your log and trace files.

Please follow the steps below to manually attach your log and trace files to your email.

• Open your NinjaTrader folder under, "Documents" (sometimes called, "My Documents")
• Right click on the 'log' and 'trace' folders and select Send To> Compressed (zipped) Folder.
• Send the 2 compressed folders as an attachment in your email
• Once complete, you can delete these compressed folders.

Thanks in advance.