Ninja Trader 8.1.3.1 charts very slow

[maaxk]

It's been two weeks since i have traded. i updated to the new version and since then it is giving me nightmares. i have braught a new laptop core i7 processor with graphic card but it was the same then i went and baught another a lenovo think pad 13 gen, core i7 with 32 gb of ram. and still its very hard to drag and move the charts along the displays. it also takes atlest 30 minutes to set up the whole system like duplicating charts and then waiting for them to load. I need help

[NinjaTrader_Clayton]

Hello Maaxk,

Thank you for the note.

From your description, it sounds like your platform is experiencing Rendering Delays.

Rendering Delay occurs on your charts when they are trying to print too much information at once and cannot keep up with the current price. This may become more prevalent on your charts during periods of high volatility and fast market movement. You may also notice your orders filling immediately or being rejected as well as they are submitted to prices nowhere near the current market price. Oftentimes, this is being caused by 3rd-party add-ons that are not efficiently rendering on your charts.

To test for a price delay on your charts, compare the Last Price shown in your Chart to the Ask/Bid in the Chart Trader or the price of the same instrument in a SuperDOM window.

• If the prices match, this indicates you are not getting delayed data and that your chart is successfully showing live data.
• If the prices do not match, this indicates that your chart is experiencing rendering delay, meaning that it is printing too much information due to inefficient indicators or too many objects on your workspace.

If you confirm that your charts are falling behind the current market price, you may open the NinjaScript Utilization Monitor to see what (if any) NinjaScript items may be contributing to the symptoms:

• Control Center > New > NinjaScript Output
• Right-click within the NinjaScript output window > Select 'NinjaScript Utilization Monitor...
• This window will begin to populate with NinjaScript items in order of time spent processing
• Let this window populate for at least a few minutes
  • How to interpret the NinjaScript Utilization Monitor results to diagnose Rendering Delays
    • If you are still not sure of what the results indicate, take a screenshot of the Utilization Monitor and send the results in a response to this email

To Resolve the Rendering Delays:

• You will need to reduce the complexity of your workspace and remove things until it is able to keep up in real-time again
• If any indicators jumped to the top of the NinjaScript Utilization Monitor, then remove them from the workspace and see if performance improves
• If yes, then you will want to reach out to the developer of those add-ons and ask for further tips and suggestions on how to reduce their impact
• You could also create a new workspace from scratch while being aware of the Performance and also utilizing the Tips and Suggestions from the following Help Guide:
  • Performance Tips

If the delays continue, you may also open NinjaTrader in Safe Mode to a basic workspace with default NinjaTrader items only and compare performance:

• How Do I Open NinjaTrader Desktop in Safe Mode?

Please let us know if we may provide any further assistance.