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    Ninjatrader stopped working

    Hello,

    I tried to login to my tradovate account and all of the sudden I started getting these kind of errors:


    Error


    ​​​

    #2
    Hello idude,

    Thank you for the message.

    This normally means that there is a corrupted Trading Hours template or Instrument template.

    Please use the following steps to Update/Reset the Instruments within your platform and then Reset the Trading Hours templates and then Restart NinjaTrader:
    1. Disconnect from any data providers by navigating to the Control Center > Connections menu, and left-click on “disconnect” that appears to the right when hovering your mouse over any active connection
    2. Reset your instruments by navigating to the Control Center > Tools > Database Management
    3. In the Database Management window, under the “Update instruments” section, ensure that “General properties”, "Futures expiries" and “Symbol mappings” options are checked and then click Update
    4. Now, expand the "Update Trading Hours Templates" section > Leave "Predefined trading hours templates" selected > Click Update
    5. Restart NinjaTrader
    Reopen NinjaTrader and test if the behavior continues.


    Please let us know if we may provide any further assistance.

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