SIM Commissions Template Removed After Upgrade to v8.1.3.1

[zermanbnt]

Is there a way you guys can ensure that updating to a new version retains the commission template that was previously applied to SIM, instead of resetting it back to "NONE"? If so, please add this to the list of requests for the next release.
Thanks.

[NinjaTrader_Clayton]

Hello zermanbnt,

Thank you for the message.

Updating the platform shouldn't remove the Commission Templates.

If it did, you could have either been updating from a much older version of NinjaTrader, or the PC is set up in a way that caused the files to be replaced instead of updated.


If the behavior keeps happening, you are welcome to write into the support team directly for further help and investigation:

• Within NinjaTrader, go to the Control Center > Help > Email Support...
• To: Set this to "Platform Technical Support"
• Subject: Copy and paste the Forum URL
• Attach: Attach a file, picture, or compressed file to share multiple files/pictures
• Body: Include any other information you would like to share on the situation
• Make sure 'Log and Trace files' is checked to include the requested files
  • Send the email

Please let us know if we may provide any further assistance.