getting rid of a non active entry line

[ptg122]

can anyone tell me how to get rid of this non-active price entry line. it stays on my screen and i can't figure out how to get rid of it.

[NinjaTrader_Erick]

Hello ptg122,

Thank you for reaching out.

There are cases in which simulation orders appear "stuck" on the platform.

If the order is with the local simulation account(s) "Sim101":

We advise you to reset the simulation account to resolve this problem.

(Resetting a simulation account will delete all historical trading data for this account).

Please follow the instructions below to reset a simulation account:

• From the NinjaTrader Control Center window select the "Accounts" tab.
• Right-click on your simulation account and select "Edit Account".
• Press the "Reset" button > Yes > OK.

If the order is with a DEMO account:

This type of stuck orders are cleared/reset after the market session is over.

If you wish, you can also contact support@tradovate with the full account number and ask if they can clear it sooner.

Please let us know if you have any other questions.