Ninjatrader what is the position I am still experiencing no comex data? I have updated to the new version which fixed the issue for a day.
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Hello geo123 ,
Thank you for reaching out.
Unfortunately this issue is still ongoing.
It is affecting COMEX standard contracts, the micros are reported to still be working, but GC and the other are frozen.
My charts are frozen too, this is affecting users on the Tradovate / My NinjaTrader connection.
I have received notice that our Technology team is aiming to fully correct this after market close today, when they conduct extensive maintenance.
We hope that by next market open, these data issues will be resolved.
I apologize for this inconvenience. We appreciate your patience and understanding while this unwanted behavior is resolved.
As always please let us know if you have any other platform questions.Erick P.NinjaTrader Customer Service
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