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Ordeflow data load issue

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    Ordeflow data load issue

    Hi,

    I have an issue that is strarted since last Thursday (After CPI event). I am using TopStep (Rithmic level I) and my account has orderflow+ package activated. (account: "benghabili_topstep"). I have orderflow charts on both ES and NQ. Since Thursday, orderflow is not catching up with the move to show the correct data. When the price goes down, only shows the ask side, and when the price goes up, only shows the bid side.

    My desktop is quite strong and it can handle the Ninjatrader and many other apps with ease. The internet connection is decent and hasn't changed recently. To run the app, I run Rithmic Pro in the background and that feeds the data into Ninjatrader as you are already aware of how it works I reckon.

    I can not enter any trade. Because of the lack of liquidity in one die of the orderflow, any market entry would be placed far far away from the current price.

    I have also reset the database as it is suggested somewhere in the internet but that didn't work.

    i have provided screenshots of the current behaviour and after reload (Reloading historical data, amend the previous history but the print after, continues with one side liquidity)

    Can you help me with this please?

    Thanks

    #2
    Hello benghabili ​,

    Thank you for your post.

    If you are seeing data discrepancies:

    Please go to Tools-> Options -> Market Data-> under Global Merge Policy, select "Merge adjusted/Merge back adjusted".

    Apply the change, then go back to your chart, right click on your chart and select the option that says "Reload all historical data".

    If this does not work, additionally :

    Clear old historical and cache data by doing the following:

    - Shut down NinjaTrader 8

    - Go to the 'Documents/NinjaTrader 8/db' folder of your computer

    - Delete the files inside the 'cache', 'day', 'minute', and 'tick' folders.

    - Important: Do not remove any other files inside the NinjaTrader 8 Documents folder.

    -Restart your PC

    When you restart NinjaTrader 8, you may notice a slightly longer initial load time as all of your historical chart data is re-downloaded, but your overall performance should be better.

    Please let us know if we can be of further assistance or if you continue to experience this behavior.​
    Erick P.NinjaTrader Customer Service

    Comment


      #3
      Hi,

      Thanks for the suggestion but non of them work. Would it be the case of: https://forum.ninjatrader.com/forum/...73#post1310973 as someone suggested the issue relevant to the current version!!

      Comment


        #4
        Can someone please help! I have re-installed NinjaTrader in a new location. Set everything up from the scratch and still getting the same issue.

        Comment

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