New computer

[Alaina19]

Hi, I got a new to me computer and wanted to download Ninja Trader and have my Apex account linked. I put in my license key that Apex provided to me but do I need to have a new license key since it is a different computer that I started out with? It doesn't seem to be working how I'm doing it now. Thanks.

[NinjaTrader_ChristopherJ]

Hello Alaina19,

Thank you for posting.

So I can further assist can you please tell me what version of NinjaTrader you have installed which can be found in the Control Center under Help->About.

[Alaina19]

It is the most recent release, 8.1.3.1. When I open it, it just gives me an option to open an account or try simulation trading. Thanks.

[NinjaTrader_ChristopherJ]

Hello Alaina19,

You may follow this Rithmic for NinjaTrader Brokerage Connection Guide for setting up your Apex account in the Control Center > Connections > configure window. If you do not see the configure button in the Connections dropdown, enable the "Multi-provider" setting from the Tools > Options window.

A couple of things to be aware of while creating this connection.

• Select the "Apex" System from the dropdown.
• If you are connecting to your account on NinjaTrader only, do not enable "Plug-in Mode".
• If you are bridging your connection, connect on R Trader Pro first with "Allow Plugins" enabled, and then connect on NinjaTrader with "Plug-in Mode" activated.

Let me know if I may be of further assistance.

[Alaina19]

Thank you so much! Its working for me now!