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Error messages every time I open Ninja Trader

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    Error messages every time I open Ninja Trader

    I'm getting like 5 error messages every time I open Ninja Trader. I tried to load two third party indicators but they don't show on my chart either so I'm thinking its related. I don't know. I've attached them all here. Is anyone able to help me?

    #2
    Hello Alaina19 ,

    Thank you for reaching out.

    If you want to continue using the Apex Add-ons and indicators, you will want to reach back out to Apex for further help and information on updating the toolkit so you can use the platform with their software again.

    Otherwise, you will need to remove all of the Apex add-ons from your platform for it to be able to open again.
    • First, make sure NinjaTrader is fully closed and not in the background:
      • Right-click on the Windows Start Icon > Click "Task Manager"
      • Click on "More details" to expand the window. If it says "Fewer details", ignore this step, it is already showing More
      • Single left-click on anything in the list
      • Now, press the letter "N" on your keyboard and it will jump to anything that starts with the letter N
      • Keep pressing N until it gets to NinjaTrader
      • Once NinjaTrader is highlighted in blue, click on the "End Task" button
        • If you don't see it, then it is already closed you are ready to move to the next step
    • Now, remove the Apex Add-ons:
      • Go to the Documents Folder > NinjaTrader 8 > bin > Custom
      • Scroll down and then Remove all of the files that have the word "Apex" in them
        • You can either drag them out of this folder and drop them on your Desktop
        • Or, highlight and Delete them.
          • Do not Delete or remove any other files from here.


    Once all of the Apex files have been removed, try opening NinjaTrader again and you should be ready to go.

    Further more, you then try re-installing them with the guide you received from Apex.

    Please let us know if we may provide any further assistance.​
    Erick P.NinjaTrader Customer Service

    Comment


      #3
      Thank you so much!

      Comment

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