no data and cant place orders

[orielmamos]

hey. i cant place order or see data for a few days and i tried everything. i am using apex trading with rithmic pro, everytime i am opening a chart its empty. and when i am trrying to place order i am getting this error. what can i do?

[NinjaTrader_Zachary]

Hello orielmamos,

Thank you for your inquiry for using NinjaTrader!

I'd advise you contact the provider of the account in this case. They would be happy to help.

Please let us know if we may assist you any further.

[orielmamos]

Hello orielmamos,

Thank you for your inquiry for using NinjaTrader!

I'd advise you contact the provider of the account in this case. They would be happy to help.

Please let us know if we may assist you any further.

thank you for the respone. i cotact my provider and he dident helped me.. do you have a solution for me?

[NinjaTrader_LuisH]

Hello orielmamos,


Thank you for the update.

Since NinjaTrader is the platform where you execute on, we do not provide live data for you to use. Please continue working with your evaluation provider for further assistance.


Thank you.