CQG data feed is frozen?

[dwrety]

Hi is someone experiencing a data feed glitch right now? I am trading ES and it appears the live data feed is frozen for some reason. I am on CQG data subscription.

[artvandelay123]

yes, it was frozen from 12:05pm to 12:20pm ish ET. Support needs to chime in because this is unacceptable, especially since the bid/ask wasn't even updating

[michi08]

Hi is someone experiencing a data feed glitch right now? I am trading ES and it appears the live data feed is frozen for some reason. I am on CQG data subscription.

Same here, but I think it is back now

[Bidder]

Continuum down as well. Seems to be alive again...

[artvandelay123]

btw, this was on Continuum, so if this happened to people on other data feeds, please chime in.

[NinjaTrader_ChristopherJ]

Hello,

Thank you for posting.

We had this issue reported for users connecting to NinjaTader Continuum and our Development Team is currently looking into this matter further. I will update this thread once I receive confirmation the issue has been resolved.

Thank you for your patience.

[Bidder]

That was a really great experience... Especially if you were short.

[Lancer]

Continuum on NT8/NT7 stopped here for about 20 minutes while ThinkOrSwim data was unaffected.

[dwrety]

Continuum down as well. Seems to be alive again...

Oh you are right, I was on Continuum connection.

[NinjaTrader_ChristopherJ]

I have received confirmation this has been resolved. If you are not receiving real time data please restart NinjaTrader.

[artvandelay123]

I have received confirmation this has been resolved. If you are not receiving real time data please restart NinjaTrader.

NT_Chris,
I heavily use Order Flow Volume Profile on my charts; when can we expect the chart data for the black out period to be refilled?

Thanks.

[Bidder]

Did someone trip over the extension cord? What was the issue?

[NinjaTrader_ChristopherJ]

Our server team is looking into backfilling this missing data and will update this thread once I receive confirmation this has been completed.

[NinjaTrader_ChristopherJ]

I have received confirmation historical data has been backfilled. Please restart NinjaTrader and if data is still missing right click in your chart and select "Reload All Historical Data".

[AMZ5m]

I have received confirmation historical data has been backfilled. Please restart NinjaTrader and if data is still missing right click in your chart and select "Reload All Historical Data".

NT-Christopher,

Please explain what happened? This completely unacceptable as it occured at critical break out moment in markets. Seriously considering transfering my account to another broker.