Kinetick subscription types

[DJ888]

Hi guys,
can you please advise which check boxes I need to get live data for the following;
ES FUTURES
CRUDE OIL FUTURES
GOLD FUTURES
SPY ETF
VOLATILITY INDEXES
Many thanks in advance as there are so many to choose from it’s quite confusing.
cheers,
Adam

[NinjaTrader_Sev]

Hello DJ888,

Thanks for the inquiry.

In the future, please direct all Kinetick inquiries to the Kinetick support team at [email protected], as NinjaTrader is a separate company. Here are boxes you would need below.

If you have any further questions please let us know at the email above.

[AdamDJ8]

Thanks so much! Will do.

[AdamDJ8]

Hi again Sev, Okay so thanks for the boxes to check. I’ve applied for the “non pro” fees to be applied so am waiting on a reply from Kinetick however my emails to them are being rejected by their server for some reason. ‘Are you able to assist me please (being from Australia - I can’t ring them - as I feel all that is needed is quick phone call outlining the instruments I’d like live data for and get these at the non pro price please).
PS. I also need the volatility indexes to be live data where possible please.
Many thanks,
Adam.

[NinjaTrader_Sev]

Hello AdamDJ8,

Thanks for the note.

Kinetick does not have any inbound or outbound phone service, but you are welcome to email [email protected] for further assistance. If you are unable to get through to [email protected], you can email [email protected] and it will get forwarded to the Kinetick company's support team.

Let us know if you require further assistance.