Installation Error

[dkizer77]

Hello!

I am trying to install NinjaTrader on a pc at work and i keep getting the attached error. I have made sure i am current on all updates.

[NinjaTrader_Erick]

Hello dkizer77,

Thank you for reaching out.

Please note that if this is not your personal PC, there may be administrative settings that do not allow the installation of certain software on company machines.

In any case, I suggest running the below, publicly available Fix It utility by Microsoft.

This program is able to look into many Windows items that may be stopping the installation, first use it to Uninstall NinjaTrader.

https://support.microsoft.com/en-us/topic/fix-problems-that-block-programs-from-being-installed-or-removed-cca7d1b6-65a9-3d98-426b-e9f927e1eb4d

Then, once these steps are completed, download and install NinjaTrader:

• Login into the NinjaTrader Account Dashboard
• If necessary, please create a login ("account") by creating an Username and Password and verifying your email address.
• Click "Download" in the bottom left-hand corner of the sidebar
• Next select "Download" in the "Most Recent Release" Window in the main screen
• Next you can either pick the latest release, or the previous release 8.0.28.0 found on the right hand side of the page and click Download.
• Once the installation had downloaded, ensure any previous version of NinjaTrader is closed before running the installation package.
  • Note: You may need to locate this in your "Downloads" folder in a Windows File Explorer

After the installation package is completed you will be able to log into to the latest version of NinjaTrader Desktop with the connection guide linked below:

.Connecting in NinjaTrader Desktop

If you receive another an error message when attempting to install, I suggest you reach out to your administration.

Let us know if we may assist further.