Market data issue after contract rollover

[jpapa]

Hello,

I am getting the error shown at the screenshot after I rolled over to ES/NQ september contracts. Can you help me resolve it please?

Thanks in advance for your help!

John

[NinjaTrader_ChristopherJ]

Hello John,

Thank you for posting.

Please reset your instruments and Trading hour templates with the steps below.

• First, disconnect from any data providers by navigating to the Control Center > Connections menu, and left-click on "disconnect" that appears to the right when hovering your mouse over any active connection
• Next, reset your instruments by navigating to the Control Center > Tools > Database Management
• In the Database Management window, under the "Update instruments" section, ensure that "General properties", "Futures expiries" and "Symbol mappings" options are checked and then click Update
• In the Database Management window, under the "Update trading hour templates" section, ensure that "Predefined trading hours templates" is checked and then click Update
• Lastly, restart NinjaTrader for the changes to occur

Please let me know if the issue persists after this procedure.

[speedo]

Thanks Christopher, I was only able to load one live chart at a time after rollover but your instructions fixed it.

[jpapa]

Thanks Christoffer,

poroblem solved!

[aerosz]

I have the same issue but when I go and check "Futures expiries" and hit update. No change is made. Even if I restart Ninjatrader it just magically is unchecked again.

[NinjaTrader_ChristopherJ]

I have the same issue but when I go and check "Futures expiries" and hit update. No change is made. Even if I restart Ninjatrader it just magically is unchecked again.

This is option will not remain checked and will be unchecked automatically when going back to Tools->Database Manager therefore this is expected. If the error persists please go to Help->Email Support and be sure to include Attn: Chris Jameson in the Subject line, a link to this thread in the body and a check in the box for "Log and trace files".

Thanks in advance.