SL and TP problem (ATM)

[Mckcrd]

Hello, Hope you are well
I have a problem with my ATM (SL et TP)

I have tradovate accounts that I trade with my atm and for a few days my atm no longer installs SL or TP even the SL installed in manual does not work.

Someone could help me please?


Here is the message that is displayed to me:

[NinjaTrader_LuisH]

Hello Mckcrd,

Thank you for using NinjaTrader.


For assistance with this please email our support team at [email protected] with 'ATTN Luis' in the subject line.


Thank you in advance! We look forward to assisting further.

[Mckcrd]

Hello, I sent you an email!

Could someone take the time to answer me please?

[speedo]

I have the same issue this morning after rollover. Sent to Support and waiting.

[speedo]

Hmmm. getting live data (CQG) but not feeding charts. They are frozen which explains why ATM is not working.

[Mckcrd]

I sent a mail to apex too.

everyday there are problem, is disgusting seriously.

on NAS, DOW, GC