Apex accounts not showing up

[loganjarosz123]

I bought 8 apex accounts and they are not showing up in my ninjatrader account. Can someone please help me! Thanks! I have tried everything I have seen on previous people with the same problem.

[NinjaTrader_LuisH]

Hello loganjarosz123,

Thank you for posting on the NinjaTrader forums.


Please contact our support team at support@ninjatrader[dot]com for assistance on this matter.


Thank you!

[backtester831]

I bought 8 apex accounts and they are not showing up in my ninjatrader account. Can someone please help me! Thanks! I have tried everything I have seen on previous people with the same problem.

Dont forget to import the license key