Ninjatrader Continuum not able to connect

[vidvad]

I lost connection last night after the close and still not able to connect.

Is this me or is this everyone?

[Bidder]

Same issue here

[bltdavid]

Patience.

Probably server maintenance, which is always scheduled
during market close periods but (unfortunately) never seems
to be announced ahead of time.

My point is:
Although inconvenient, loss of connection after market close
and on weekends should not be all that surprising.

-=o=-

Before market close (or just after market close) on a Friday,
goto Tools > Historical Data > Download and download all
the Tick/Minute/Day data for all your instruments. At least
that way you'll have everything needed for backtesting and
chart analysis during weekend periods of downtime due to
server maintenance.

Just my 2˘.

[vidvad]

Patience.

Probably server maintenance, which is always scheduled
during market close periods but (unfortunately) never seems
to be announced ahead of time.

My point is:
Although inconvenient, loss of connection after market close
and on weekends should not be all that surprising.

-=o=-

Before market close (or just after market close) on a Friday,
goto Tools > Historical Data > Download and download all
the Tick/Minute/Day data for all your instruments. At least
that way you'll have everything needed for backtesting and
chart analysis during weekend periods of downtime due to
server maintenance.

Just my 2˘.

Odd that other connections are working and it always seems to be Ninjatrader's very own servers that are unavailable.

[GLFX005]

Same issue here, waiting for a response on my own thread about it.

[vidvad]

still not able to connect and still no response from anyone at the company. You'd think given how much they charge to own or lease the software plus the commissions that they could have someone send out a status update even though it is the weekend.

[bltdavid]

still not able to connect and still no response from anyone at the company.

Beg pardon, but ...

Support response (or lack thereof) is also not surprising.

In my experience, support folks don't seem to care
about weekend downtime as a problem until the
market opens on Sunday.

Because, presumably, by market open, the server
maintenance should be complete and everything
should be back online -- if not, only then is it a
'real' problem.

they could have someone send out a status update even though it is the weekend

Yeah, that would be nice.

I don't think NT mgmt has ever cared about providing
a status page -- which could be because the data feeds
are probably not in their mgmt domain. I mean, I betcha
CQG/Continuum not only hosts the machines, but also
maintains all the data/order servers themselves. That is,
it sure seems like weekend server maintenance is just as
much a surprise to the NT support folks as it is to us.

Just my 2˘.

[Skeff]

Same for me

[Bidder]

WILL YOU NINJA GUYS WAKE UP !!

I'm long a 110 lot crude oil position and I cant get out. The market is tanking right now - I'm loosing all my money.
There is a black van outside, the devil and the orange man are after me!
Will somebody please help?!

OMG... Its only replay mode

I can breathe again.

[Bidder]

One redeeming attribute here is that the historical data servers are still connecting even without logon which means replay(playback) mode works fine and replay data can still be downloaded.

From the trace file:

2024-06-09 08:49:33:071 Server.HdsClient.Connect: type=HDS server='hds-us-nt-014.ninjatrader.com' port=31655 system='NT' useSsl=True

[SergioBolP]

at this time, still not able to connect

[vidvad]

I was just now able to connect at 1:18 PM eastern time.

[Skeff]

Historical data still remains unavailable if attempting to download a look back period

[Skeff]

Historical data downloads are restored at this time