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Invalid token everytime connecting to Live account

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    Invalid token everytime connecting to Live account

    Hello
    For months, I have had issues to connect with my NT Live Account. Majority of the time I have "invalid token". In order to connect, I have to remove the connection in settings , and configure to connect. Then it will be ok until the next time I restart NT. Then it gives me Invalid Token again.
    I have followed some settings to resync my clock, but nothing changes.
    Any additonal ideas?

    #2
    Hello HalloweenJack1974,

    Thank you very much for your post, and welcome to the NinjaTrader forums!

    Could you send us your log & trace files? We want to take a closer look at why this error is being reported.

    You can do this through the Control Center -> Help -> Email Support.

    Please select "Platform Technical Support" as the recipient and enter a brief note in the message with the issues you've encountered or a link to this post.

    Thank you in advance. I look forward to your email!​

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